Legacy Pickleball Warranty

Our warranty covers all defects in materials and workmanship. It does not cover damages through improper usage, negligence, abuse, transportation damage, acts of nature, or accidents (including failure to follow the instructions supplied with the product.)  Warranty period varies between products and can be found inside the product package. The warranty period begins from the date of purchase unless otherwise noted. This limited warranty is available only to the original purchaser and is valid in the United States and Canada only. Proof of purchase may be requested for warranty claim. LEGACY PICKLEBALL, LLC’s liability is limited to the repair or replacement, at its discretion of any defect and does not include any liability for indirect, incidental or consequential damage of any kind.
 

Pickleball Paddle Limited Warranty

Registration is required within 14 days of purchase to be eligible for the warranty policy.

LEGACY PICKLEBALL, LLC. warrants the paddles to be free from major defects in workmanship and materials when used for the intended purpose under normal use and conditions FOR A PERIOD OF 6 MONTHS FROM THE DATE OF RECEIPT ON ORIGINAL PURCHASE* in the United States and Canada. Warranty is non-transferable and only valid to the original purchaser. Warranty does not apply to replacement paddles. 

What LEGACY PICKLEBALL, LLC. Covers:

This warranty covers all manufacturer defects, missing parts, and workmanship.

If during the Limited Warranty period, any part or component of the product is found to be defective, LEGACY PICKLEBALL, LLC. will, at their own discretion:

• Replace the defective part or product with a new part or product (either the same model or of equivalent      value).
• If purchased from an authorized retailer, please follow the retailers return/exchange policy prior to reaching out to LEGACY PICKLEBALL, LLC. customer service. 
• LEGACY PICKLEBALL, LLC’s obligation to replace or exchange the part or product, shall not exceed the amount of the original purchase price of the product. LEGACY PICKLEBALL, LLC. is not liable for loss of use of the product, or other consequential or incidental costs, expenses, or damages incurred by the      customer.

What is Not Covered:

• Normal wear and tear, damage through improper usage, negligence, acts of nature, or accident (including      failure to follow the instructions supplied with the product).
• Fading of graphics.
• Used in commercial applications or rentals.
• Modified or repaired by anyone not authorized by LEGACY PICKLEBALL, LLC.
• Purchasing from a non-authorized LEGACY PICKLEBALL, LLC. dealer or purchasing in used condition.
• Not being the original purchaser.

Submit a Warranty Claim:

• Product must be registered prior to filing a warranty claim.
• You must include THE ORIGINAL COPY OF YOUR SALES RECEIPT.
• You must submit a Customer Service Case through email at warranty@legacypickleball.com
• Please include your name, address, daytime telephone number, model number of the product, and a description      of the problem.
• Customer is responsible for shipping the paddle back to LEGACY PICKLEBALL, LLC.  to validate the warranty claim.

Paddle Registration:

• If you purchased your paddle directly from LEGACYPICKLEBALL.com, you do not have to register your paddle. It was automatically registered at the time of purchase.
• If you purchased your paddle via a LEGACY PICKLEBALL, LLC Authorized Dealer you must register your paddle on LEGACYPICKLEBALL.com.
• Registration is required to have your paddle covered by the limited warranty policy.